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FAQ

How do I make a purchase?
Making a purchase couldn’t be easier just browse our store, and add any items that you wish to buy into the shopping cart.
After your selection click on checkout, you will then be asked a few details to complete your order.

What type of payment do you except
Our payment method is pay-pal which accepts all major credit cards Visa MasterCard etc….
We also accept cheques and postal orders.

When will my items be shipped?
When will my items be shipped?
We have a range of delivery options

Delivery is based on shipping to UK mainland address.
International Delivery to be confirmed phone or email sales@fancythatcostume.com

What if my item is out of stock?
If your item is not in stock we will always email you with a option to change or to cancel your transaction.

How to contact Fancythatcostume
Reaching us : Phone 023 92 321506, Email sales@fancythatcostume.com

What is your return policy
In the unlikely event that you are not happy with your goods, you may return them to us within 3 days of receipt. All goods should be in their original packaging with labels attached. Returns will be refunded less postage costs unless due to an error on our part. Refunds will be given by the same payment method at the original payment was received.
Please obtain proof of postage for returns as we can not be held responsible for items lost in the post